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Turn WhatsApp chats into
sales automation machine

Smax AI helps business handle marketing campaigns, take care customers and convert to sales, all in Whatsapp automation platform

No Credit Card Required

Trusted by the +6850 growing companies

How Smax AI Helps
Every Business achieve Business Goals

From marketing messages to returning customers — Smax AI helps businesses automate key goals on WhatsApp.

Goal 1. Increase conversion rate per chat

How to turn chats into actual sales or bookings with less ads cost?

Goal 2. Deliver faster support responses

How to support customers instantly to keep them not lose interested?

Goal 3. Cature and qualify more leads 

How to turn WhatsApp chats into a warm lead list for convert?

Goal 4. Improve customer satisfaction score (CSAT)

How to ensure customers have a great experience with brand or service ?

More time. Happier customers. Better sales.

3x

More leads captured

70%

Reduce manual workload

2x

Recovered leads increase

30%

Higher click-through rates

A End-to-end Solution To All Your Online Customer Problems

Everything you need to scale your Whatsapp with an AI-powered Live Chat and Bot Builder for sales & engagement

Visual chatbot builder

Build chatbot and AI to walk customers through FAQs, product selection, book or checkout, etc.

Product card or list

Sync product/service catalog from Facebook or Shopify to add to bot and suggest to customers

Canned responses

Save time with pre-set response block for common FAQs — help agent support customer instantly

Lead capture, enrichment & integration

Chatbot and AI can ask for customer info during chats, collect it and assign them to the right bot campaign. Then syncing data seamlessly with your existing tools as CRM or Google Sheet for smarter sales tracking and support.

Re-engage & remarketing

Follow-up on abandoned chats, re-targeting via email, or using sequence messages to remind customers for appointments.

AI collect booking & appointment

Bot help customers schedule appointments in chat via webview form or user input bot questions.

Minigames & quizzes

Engage your audience with built-in mini games and quizz for reward them & boost satisfaction 

Rating and review

Gather feedback or details through quick, easy-to-complete in-chat forms or quick reply buttons.

Discover WhatsApp Business Messages

User-Initiated Conversations:
When a customer messages a business first, it opens a 24-hour window where the business can reply freely with personalized messages at no cost.

Free Tier Usage:
All user-initiated chats are free, even from Whatsapp ads. Business can provide the responds back manually or by chatbot for free within the 24-hour window.

Business-Initiated Conversations:
If the business starts the conversation, they must use approved message templates. The cost for these depends on the recipient’s country.
Categories of Business-Initiated Templates:

  • Marketing template: For promotions, announcements, offers, and re-engagement.
  • Utility template: For transactional updates, like order confirmations, shipping alerts, payment reminders, or account updates. (Note: Utility templates sent within an open customer service window can be free).
  • Authentication template: For one-time passwords (OTPs), account verification, or transaction authorization.

Most affordable WhatsApp Pricing

From July 1, 2025, the pricing model for sending WhatsApp templates will change from 'conversation-based pricing' to 'per-message pricing'.
Free
Service messages
Replies to customer messages within 24 hours
$0.0347
Authentication templates
For verifying user identity and account security
$0.0347
Utility templates
For account updates, alerts, and notifications
$0.0742
Marketing templates
For promotional and marketing communications

Expand your reach
with these platforms

Connect with more customers on Facebook, WhatsApp, and beyond — all from one smart platform.

Facebook

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Line

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Maintain customer relationship & convert to revenue today

No Credit Card Required

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