Instantly connect with customers from multiple channels, answer questions faster, and guide them to purchase with our efficient live chat platform
Make your team's sales results more "Wow" with supportive features
Instantly respond by sending canned respond templates, bot blocks fit each customer case, team collaboration better by routing rules, & chat anywhere using mobile app
Send sales automation flow or remarketing sequence to convert visitors, see all order details and customer information in one panel
Helps manage all social comments and Meta ads post in one view to help agent know and reply in realtime, keep maintain customers relationship.
Consolidate customers from multi-channel and accounts to one single place and help the team know, then respond instantly to win customer satisfaction
Centralize comments from social channels such as Facebook, Instagram, and inboxes from Messenger, Instagram, WhatsApp, so agent won't miss a single customer.
Automatically assign chats to the most appropriate agent based on predefined advance rules such as business hours, and delay rules, or assign dedicated member to certain customers.
Streamline your workflow by merging all messages from different pages in each channel or account into a unified panel.
Improve response speed by using canned response templates for Faqs or common scenarios, send sales bot block flow by hand.
Break down language barriers with our real-time translation feature, enabling seamless communication with foreign customers.
Tags help categorize customers for targeted follow-ups, while private notes keep your team informed with essential details.
Automate find and collect leads like email and phone in customer's complex sentence into customer database.
Filter Customer inboxes from multiple channels by time, tags, unread messages, etc., to find out who needs to support first
Adaptable to most verticals: a unified platform for seamless support, sales, and marketing use cases.
Our live chat system centralizes all customer messages from multiple platforms into a single inbox, making it easier for your team to manage inquiries. Features like canned responses, private notes, and tags streamline workflows, while AI-assisted message composition ensures quick and accurate replies.
Yes. Our platform lets your administrative team quickly respond to appointment requests, send pre-built appoinment booking flow to customer for them to get booked, send reminders, and handle general questions. With automated routing, you can direct specific inquiries (like test result questions) to the right staff member, reducing bottlenecks and improving overall patient satisfaction.
Absolutely. You can set up automated FAQs flow and Sales AI-Agent for repetitive questions, such as enrollment deadlines or course material access. This helps you quickly address student concerns, keeping them engaged and get them buy your course immediately.
Our multichannel live chat panel allows you to build the AI that handle all client conversations—support requests, feature inquiries, or demo requests—from one place. It also offers collaboration tools so your support, sales, and product teams can coordinate seamlessly.
This live chat has transformed our customer service. With AI-assisted replies and merge channels, our response time has improved by over 40%, & customer satisfaction scores have climbed up.
Customer Manager, GreenLife Co
The ability to send blocks directly to customers has been a game-changer for our support team. We’ve automated repetitive tasks while keep a personal touch, saving us hours every week.
Operations Director, EcoCart
We handle hundreds of messages daily without any extra cost, and the paid AI features let us scale seamlessly during peak seasons. This means we have more profit and cut down operation cost!"
Founder, BrightAura Boutique
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