Seamlessly engage, recommend products, & build loyalty to customers with powerful chatbot solutions for E-commerce industry.
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"I never think that Integrating Smax AI into our e-commerce platform has been a game-changer. Our customer engagement has increased by 43%, and we've seen a 27% reduction in response times thanks to their automated messaging features. This efficiency has led to a 31% boost in overall customer satisfaction scores. Smax AI's powerful tools and directly contributing to overall increase in sales over the last quarter."
Linda L
CMO, Eleventy
Engage and Drive Sales Across All Social-Commerce Channels in one place, merge channel to avoid missing customer messages.
Smax AI lets you import your Meta Catalog (or Shopify/other feeds), showcase products in‑chat, and even handle order placement—all without redirecting customers off-platform. No more toggling between chatbot and e‑commerce back‑end: your entire sales funnel lives inside the conversation.
Beyond basic audience creation, Smax AI automates the full Meta ads workflow: Server‑side data collection via Conversions API (CAPI), from chat, Shopify, etc and automate most messaging ad campaign (CTX), plus seamless re‑marketing to engaged audiences via Marketing messages.
Elevate more automation functions with extended Modules, including interactive games for entertain customers then boost satisfaction, forms to collect booing, appointment, product management for suggesting to customer, quizzes to challenge customers and more to create better engaging experiences.
You may find useful answers for each of question right now for Smax AI. If you have another pre-sale question, feel free to contact us in chat
Yes! Smax AI’s AI-powered agents can suggest products tailored to customer preferences captured through interaction or provided data.
Absolutely! With Smax AI, you can build your own custom AI agent tailored to your business needs. You have full control to set up responses, train your agent with your unique resources, and even create different roles for specialized interactions across various channels. No coding skills are required, making it easy to get started quickly.
Yes, we offer a automation migration process to bring your existing customers from another Chatbot Solution to Smax AI. You can simply connect your Facebook and Instagram channel, then, all inbox and customer automatically synced to Smax AI without touching anything.
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