Instantly connect with customers from multiple channels, answer questions faster, and guide them to purchase with our efficient live chat platform
Make your visitors experience more "Wow" and convert them into customers
Ask customers about personal information to collect MQLs, suggest products based on customer pain points, and create orders or book appointments.
Handle all your customer questions from Facebook, Instagram, WhatsApp, Web live chat, etc in one place. Chatbot AI answers FAQs, checks order status, and even helps with returns automatically. Great for teams who want faster replies without hiring more agents.
Gather all customer data and custom attributes to clarify needs, see what response flow is most working, and gain customer feedback for service.
Effortlessly enhance customer engagement and satisfaction on autopilot by building your dream flow, with No-Code Builder
Start with templates for any purposes: generate leads, introduce products, answer FAQs, play games, etc.
Define conditional rules that set the bot to differently respond based on user attributes and tags predefined filter.
Using platforms attributes and custom attributes to add full dynamic variables into bot messages as human reply.
Test what bot flow is most working for your business among others, set a percentage to each for visibility control.
Enable bot to start from multiple triggers, such as ads, pages, or specific actions, making it available everywhere.
Automatically set certain value like text or number for customer attributes such as starting loyalty point.
Define and extract attributes from reply content to save more customer dynamic data and use in personalization.
Set condition whenever value of attribute A is match certain value so value of attribute B is changed to another.
Develop complex workflows that handle customer inquiries, process requests, and integrate seamlessly with other systems
The bot can automatically send reminders about abandoned carts, suggest products based on their preferences, and answer common questions (like shipping times or return policies) in real-time—helping customers complete their purchases faster.
It engages website visitors 24/7 by asking qualifying questions (e.g., budget range, preferred locations, property types) and instantly scheduling property viewings. The bot also syncs lead information with CRM systems, ensuring that agents follow up on high-intent prospects quickly.
The bot handles appointment bookings, sends automated reminders, and collects essential patient information before consultations. It can also answer frequently asked questions about services, insurance, and procedures—reducing the workload on front-desk staff.
It provides instant responses to booking inquiries, suggests personalized travel packages or room upgrades, and automates the reservation process. The bot can also offer real-time support for travelers, such as check-in details, itinerary updates, and local recommendations.
Implementing Smax Ai's chatbot has been transformative for us. It now manages over 60% of customer inquiries autonomously, ensuring our clients receive prompt, accurate responses any time of day. The bot's intuitive design and adaptability have made it an indispensable tool for enhancing our customer service experience.
Service Manager, RetailCo
Our engagement rates have soared by 35% since integrating Smax Ai's chatbot on our site. It effortlessly handles routine queries and seamlessly escalates complex issues to human agents, ensuring a smooth and frictionless experience for our users. This has significantly improved our overall customer satisfaction.
Head of Experience, TravelEasy
What impresses us most about Smax Ai's chatbot is its adaptability. It learns and evolves with every interaction, allowing us to constantly improve the customer experience. The analytics dashboard provides us with valuable insights into customer behavior, helping us refine our strategies effectively. Highly recommended!
Digital marketer
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